Commercial Cleaning FAQs
Comm-Clean, Inc. FAQs
How are commercial cleaners different from residential cleaners?
Commercial cleaners have a broader scope of services that are needed to maintain a site. Additionally, in most cases, commercial cleaners are cleaning facilities that staff many workers, so the cleaning workload is increased due to the larger areas and multiple and larger bathroom facilities.
Are you a cleaning franchise?
No, we aren't a franchise. We built our business from the ground up over 20 years ago. We are family-owned and operated. The owners provide one-on-one, personalized service to all of our clients.
What payment form can I use? Do you accept credit cards?
We accept Cash, Check, most credit cards including Mastercard Visa, and AmEx.
Will the same cleaning team be coming into my facility for our cleaning?
We believe in consistency. Our employee turnover is low. This results in the same cleaners or crews entering your facility nightly.
Do you do pre-employment background checks?
We do extensive background checks on all employees. We want you to feel safe knowing you can trust the cleaning team coming into your facility.
What are the different cleaning processes in commercial cleaning?
Commercial cleaning involves various cleaning processes tailored to different areas and surfaces. Cleaning can involve a variety of tasks such as dusting, vacuuming, sweeping, mopping, disinfecting, and sanitizing restrooms. Additionally, depending on the facility it could include window cleaning, carpet cleaning, floor stripping and waxing, tile and grout cleaning, pressure washing, and more. The specific processes used depend on the type of facility and its cleaning requirements.
How are pricing and service packages determined for the cleaning?
We typically determine pricing and service packages based on several factors. Factors like facility size, cleaning frequency, service scope, and specialized needs determine the cleaning requirements.
How often should we schedule commercial cleaning and what factors determine the frequency?
The frequency of commercial cleaning depends on various factors. These include the size of the facility, the number of occupants, the type of business, and the level of foot traffic. Busy places or places that need to be very clean may require daily or frequent cleaning. On the other hand, less busy places may not require cleaning as often.
How are cleaning crew staffing and training handled in commercial cleaning services?
We conduct pre-employment backgrounds checks, train, and equip the cleaning crew to efficiently handle different cleaning tasks, ensuring quality service.
What are the benefits of green cleaning and sustainable practices in commercial cleaning?
Green cleaning and sustainable practices in commercial cleaning offer several benefits. They reduce harmful chemicals, improve indoor air, have less impact on the environment, and make workplaces healthier and safer. Green cleaning uses eco-friendly products, energy-efficient equipment, and sustainable practices for environmental responsibility.
Are there specialized commercial cleaning services available for specific needs or industries?
Yes, we offer specialized commercial cleaning services tailored to specific needs or industries.
How does communication and customer support work in commercial cleaning services?
Communication and customer support in commercial cleaning services are crucial for effective collaboration and customer satisfaction. We maintain communication with clients by assigning them a dedicated contact person. This person is responsible for addressing any questions, making changes, collecting feedback, and resolving any concerns or issues.
What is deep cleaning?
Deep cleaning is a more intensive and expansive approach to the care of surfaces and objects than regular cleaning. It involves cleaning hard-to-reach areas, removing dirt, dust, and grime, and paying attention to detail. Deep cleaning ensures a clean and sanitized environment by targeting areas that may not receive regular cleaning, such as behind furniture, or hard to touch surfaces.
Why is deep cleaning important?
Deep cleaning is important because it helps eliminate hidden germs, bacteria, and allergens that can affect our health. Deep cleaning removes dirt and grime, making the environment cleaner and healthier, reducing illness risk and promoting well-being.
What are disinfection services?
Disinfection services involve using specialized products and techniques to eliminate germs, viruses, and bacteria from surfaces. Disinfection helps prevent the spread of illnesses and diseases, ensuring a safe and hygienic environment. It often includes the use of EPA-approved disinfectants and following proper protocols to ensure effective disinfection.
When should we use disinfection services?
Regularly use disinfection services, especially during times of increased risk of illness or outbreaks. This can include flu seasons, during a pandemic, or when there are known cases of contagious diseases. We also recommend regularly disinfecting high-traffic areas or places where people gather frequently.
What are janitorial services?
Janitorial services are professional cleaning services. They perform routine cleaning tasks such as dusting, vacuuming, mopping, cleaning restrooms, removing trash, and keeping different areas clean. Janitorial services help maintain a clean and orderly environment on a regular basis.







